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Understanding Overdraft Protection

With more financial institutions offering overdraft or “bounce” protection to their customers from hot checks, there have been some questions from consumer groups about these programs.

Overdraft protection is usually offered to all customers when they open an account. It is a privilege that can be suspended if abused. Bankers view this service as a convenience to customers. While the bank will charge a fee for this service, the customer pays significantly less under a bounce protection program than they would if the item were returned for nonsufficient funds (NSF).

Without bounce protection, the check drawn against nonsufficient funds would be returned, the bank would impose a fee, and the merchant would impose a $25 fee. The customer would then have to pick up the check, buy a money order and go back to the merchant to pay for the item. If the customer doesn’t follow through, the county attorney could prosecute a “hot check” criminal case.

State and federal laws regulate deposit account agreements and disclosures. Federal law requires disclosure of fees and charges on consumer accounts. The Truth in Savings Act permits a bank to market an account as “free” if the bank does not impose service or maintenance charges. However, NSF fees, stop payment and check printing fees are all within the customer’s control and these programs and fees don’t keep the account from being “free.” Keep in mind that ALL fees must be disclosed before an account is opened. Additionally, the bank cannot change these fees without giving a 30-day advance notice.

There is no stereotypical customer who uses bounce protection. It benefits high net worth customers who accidentally overdraw their accounts as well as the college student who might have forgotten to write down the check for textbooks in his or her check register. Bounce or overdraft protection assures that the mortgage or auto payment won’t get returned, triggering collection and foreclosure repossession activities.
 
While bounce protection might provide important savings to wise consumers, a careless customer can indeed run up his or her costs. Here are some tips for the savvy customer:

  • Read disclosure of fees and the explanation of the bounce protection plan. Does the bank pay large items (like your mortgage) first, or does it pay the smallest item first or does it pay in numerical order of outstanding checks?
  • Reduce your need for protection by carefully logging all checks, debit card purchases and ATM withdrawals in your check register. Reconcile your bank statement as soon as it comes in.
  • If you need to make a payment, but you don’t have the money, weigh the pros and cons of getting a credit card advance versus using your bounce protection. Do not rely on a post-dated check to protect you.

Keep in mind that banks are a business. They make money by providing services their customers want. Certainly they can earn fees on bounce protection programs. However, consumers have “voted with their pocketbooks” by using these programs in record numbers. The best advice for consumers is to “shop around” to find the package that best suits their financial needs.


Provided as a public service by the Community Bankers of Wisconsin (CBW)

 

 

 

 

 

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